Privacy Policy
Welcome to InDesk (the "App"). We understand that privacy is important to users of our App, especially when managing social media communications. This statement governs our privacy policies with respect to those users of the App ("Users") who visit without registration and Users who register to use our services (collectively, "Services").
Personally Identifiable Information
Personally Identifiable Information refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, email address, and social media account information. Personally Identifiable Information does not include information that is collected anonymously or demographic information not connected to an identified individual.
What Personally Identifiable Information is collected?
We collect basic user profile information from all of our Users. This includes:
- Email addresses and authentication information
- Connected social media account information (TikTok, Instagram, Facebook, Telegram)
- Chat and message history from connected platforms
- User preferences and settings
- Usage analytics and interaction data
Social Media Integration and AI Features
Our App integrates with various social media platforms and uses artificial intelligence to enhance message management. This involves:
- Processing messages and content from connected social media accounts
- Using AI to analyze and categorize messages
- Storing message history for unified inbox functionality
- Collecting usage patterns to improve AI features
How does the App use Personally Identifiable Information?
We use Personally Identifiable Information to:
- Provide the unified messaging platform services
- Authenticate with connected social media platforms
- Customize the App experience
- Improve our AI and automation features
- Send service-related notifications
- Provide customer support
How is Personally Identifiable Information stored?
Personally Identifiable Information collected by InDesk is securely stored and is not accessible to third parties or employees except for use as indicated above. We implement appropriate technical and organizational measures to protect your data.
Cookies and Technical Information
We use cookies and similar technologies to:
- Maintain user sessions
- Remember user preferences
- Analyze usage patterns
- Improve App performance
- Ensure security of user accounts
Security Measures
All of our employees are familiar with our security policy and practices. The Personally Identifiable Information is only accessible to a limited number of qualified employees who are given authorization to access the information. We regularly audit our security systems and processes. While we take commercially reasonable measures to maintain a secure service, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee that such events will not take place.
User Rights and Control
Users may:
- Access their personal information
- Correct any inaccuracies in their information
- Request deletion of their account and data
- Opt out of non-essential communications
- Control which social media accounts are connected
- Export their data
To exercise these rights, contact us at [email protected]
Changes to Privacy Policy
We will notify users about changes to our privacy policy by posting updates in the App and, when appropriate, sending direct notifications. If we make material changes that might affect previously collected Personally Identifiable Information, we will notify affected users directly.
Contact Information
For any questions about this privacy policy or our data practices, please contact us at [email protected]